Axios Medical Group PLLC
Effective Date: 03/26/2026

Axios Medical Group PLLC ("Axios Medical Group," "we," "our," or "us") is committed to protecting the privacy and security of your personal and protected health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, receive services, or otherwise interact with our practice.

This policy is intended to comply with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). 
 

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Date of birth
• Phone number
• Email address
• Mailing address
• Insurance information
• Emergency contact information

Protected Health Information (PHI)

When you receive services, we may collect:

• Medical history
• Mental health history
• Medication history
• Treatment information
• Appointment records
• Clinical documentation
• Billing and payment information

This information is considered Protected Health Information (PHI) under HIPAA.

Website Usage Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit
• Referral source

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information for the following purposes:

Treatment

To provide medical and psychiatric care, including:

• Psychiatric evaluations
• Medication management
• Transcranial Magnetic Stimulation (TMS)
• Spravato (esketamine) treatment
• Ketamine-Assisted Psychotherapy (KAP)
• Therapy services
• Addiction treatment services
• Specialty medication management including Vivitrol (naltrexone), long-acting injectables, and other psychiatric medications
• Care coordination with other providers

Payment

To:

• Bill insurance companies
• Process payments
• Verify coverage
• Obtain prior authorizations
• Manage billing services

Healthcare Operations

To:

• Improve services
• Conduct quality improvement
• Maintain accreditation
• Train staff
• Ensure compliance with regulations
• Meet certification requirements (including LegitScript and regulatory standards)

3. How We Share Your Information

We may share your information in the following situations:

With Healthcare Providers

To coordinate care with:

• Referring physicians
• Therapists
• Hospitals
• Pharmacies
• Specialty pharmacies

With Insurance Companies

To:

• Obtain authorization
• Submit claims
• Verify eligibility
• Coordinate benefits

With Business Associates

We may share information with trusted third parties who assist in:

• Billing services
• Electronic health record systems
• Telehealth platforms
• IT support
• Scheduling systems
• Payment processing

All business associates are required to maintain HIPAA compliance.

Legal Requirements

We may disclose information when required by law, including:

• Court orders
• Law enforcement requests
• Public health reporting
• Medical emergencies
• Abuse or neglect reporting requirements

4. Your Privacy Rights

You have the following rights regarding your Protected Health Information:

Right to Access

You may request copies of your medical records.

Right to Amend

You may request corrections to your records.

Right to Restrict Disclosure

You may request limits on how your information is shared.

Right to Confidential Communications

You may request communication via specific methods.

Right to Accounting of Disclosures

You may request a list of disclosures made.

Right to File a Complaint

You may file a complaint if you believe your privacy rights were violated.

You will not be penalized for filing a complaint.

You may also file a complaint with:

U.S. Department of Health and Human Services
Office for Civil Rights
https://www.hhs.gov/ocr/privacy/hipaa/complaints/

5. Data Security

We implement administrative, physical, and technical safeguards including:

• HIPAA-compliant electronic health records
• Secure encrypted communications
• Access control restrictions
• Staff privacy training
• Secure data storage
• Role-based access to patient information

Despite these safeguards, no transmission of data over the internet is completely secure.

6. Cookies and Website Tracking

Our website may use cookies and analytics tools to:

• Improve user experience
• Monitor website performance
• Analyze traffic

You may disable cookies through your browser settings.

7. Third-Party Websites

Our website may contain links to third-party websites. Axios Medical Group is not responsible for the privacy practices of those websites.

8. Telehealth Privacy

If you participate in telehealth services:

• Sessions will use HIPAA-compliant platforms
• Reasonable safeguards are used to maintain privacy
• Patients are encouraged to participate from private locations
• Telehealth risks and limitations will be discussed prior to treatment

9. Minors

We do not knowingly collect information from minors without appropriate parental or legal guardian consent, consistent with applicable state and federal laws.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions regarding this Privacy Policy or your privacy rights, please contact:

Axios Medical Group PLLC
3212 50th St CT, STE 103
Gig Harbor, WA 98335

Phone: (253) 445-2385
Fax: (253) 445-0384

12. Notice of HIPAA Privacy Practices

A full Notice of Privacy Practices is available upon request and may also be provided during intake or upon initiation of services.

13. Consent

By using our website or receiving services from Axios Medical Group PLLC, you acknowledge that you have read and agree to this Privacy Policy.